United Arab Emirates
ERP software for logistics & freight companies in the UAE
A freight forwarder or trucking company lives on many small jobs: a container move, a customs-related charge, a haulage run, a storage week. Each one needs a quote, a supplier bill and a customer invoice that match, and each client may pay on its own schedule. TAQNIX ERP keeps quotations, purchase orders, 5% VAT invoices and payment follow-up in one Arabic and English system.
Freight forwarding around Jebel Ali and the airports
UAE forwarders move containers through Jebel Ali and Khalifa Port, and air cargo through Dubai and Sharjah, for clients in many countries. Each job has a quotation, carrier and port charges, and a customer invoice in AED, and clients often ask for documents in Arabic and English with the TRN. The owner watches whether every charge paid on a client's behalf has been invoiced back, and which clients are past their credit terms.
From job quote to client payment for freight firms
The usual cycle, from the first quote to money in the bank, and where TAQNIX ERP fits at each step.
Step 1
Quote the client for a move through the UAE, listing freight, port or border charges and handling as separate lines, then confirm the job as a sales order.
Step 2
Raise purchase orders to the carrier, trucker or shipping line for the same job, so the cost you agreed can be compared with the price you quoted.
Step 3
TAQNIX ERP issues the client invoice with 5% VAT where it applies, including charges paid on their behalf, in Arabic and English for the client's records.
Step 4
Track which clients are past their credit terms, follow up job by job, and issue a credit note when a charge is disputed or corrected.
Where the day gets harder
Job costs and charges drift apart
Carrier, terminal and trucking bills arrive after the quote was sent. If nobody ties them to the customer job, a shipment goes out invoiced for less than it cost, and the gap only shows when the accountant closes the month.
Reimbursable charges are missed
Forwarders often pay third-party charges first and recover them from the client later. When those payments sit in a spreadsheet or a driver's receipt pile, some never reach the customer invoice and the company absorbs the cost.
Long credit terms hide late payers
Shippers and importers often pay on thirty or sixty day terms while you pay carriers sooner. Without a clear list of what is due and from whom, chasing happens only when cash gets tight, and by then the oldest invoices are hard to collect.
Clients ask for documents in two languages
A local trader may want an Arabic invoice while an overseas principal wants English. Retyping the same invoice in two formats wastes time, and small differences between versions lead to queries, back-and-forth emails and delayed payment on an otherwise routine shipment.
How TAQNIX ERP helps
Sales and purchasing
Quotes that become invoices
Send a quotation for the freight rate and extra charges, then turn the accepted one into a sales order and invoice. The customer sees the same lines they agreed to, and your team does not retype figures.
Sales and purchasing
Purchase orders to carriers and hauliers
Raise a purchase order for each carrier, trucking or terminal service and record the supplier bill against it. You can compare what a job cost with what you charged the customer before you close it.
VAT handling
VAT invoices with 5% handled
Invoice each shipment with VAT calculated at 5% and clear tax lines, so your accountant can see what was charged on every job. For which freight services are standard-rated, zero-rated or outside scope, check with the tax authority or your accountant.
Payment tracking
A clear list of what is overdue
See every unpaid invoice with its due date and customer, so collection calls start with the oldest balances. Mark payments as they arrive and the list stays current without a separate spreadsheet that someone has to update by hand.
Where we cover Logistics & freight
Questions from Logistics & freight businesses
Can I invoice a client for charges I paid on their behalf?
Yes, you can add those charges as lines on the customer invoice next to your own service fee, so the client sees one clear document. How VAT applies to recharged costs depends on the charge, so check with the tax authority or your accountant.
Can I send the same invoice in Arabic and English?
Yes. TAQNIX ERP supports an Arabic and English interface and bilingual documents, so one invoice can carry both languages. That suits a forwarder whose local clients and overseas principals prefer different languages for the same shipment.
Does TAQNIX ERP track the physical location of a shipment?
No. TAQNIX ERP covers the commercial side: quotations, sales and purchase orders, VAT invoices and payment tracking. It does not provide vehicle or container tracking, so keep using your operations tools for movement and use TAQNIX ERP for the money.
See TAQNIX ERP working for your Logistics & freight business
Tell us what you sell, how you invoice and how many people use the system. We will show you TAQNIX ERP on your own kind of work, in Arabic or English.