Record how each customer paid
The first habit is simple. Every sale carries its payment method: cash, KNET or card. A sale that is rung up as one thing and paid as another is where most end-of-day differences begin.
If a customer splits a bill, for example part cash and part KNET, record both parts against the same receipt. That way the receipt total, the drawer and the bank figures can each be checked on their own.
Daily closing step by step
Close the day at the same time and in the same order, whoever is on the counter. A routine that does not depend on one person is the one that survives holidays and sick days.
- Count the cash in the drawer and write the figure down before you look at the system total.
- Take the KNET and card totals from the terminal slips or the bank report.
- Compare each of the three with the day total in your system and note any difference with its reason.
- Take out the float for tomorrow, put the rest aside for the bank, and lock the closing so it is not changed later.
Matching the till to the takings
A small difference is normal. A difference that repeats is a message. If the drawer is short on the same shift every week, or KNET totals never agree with the bank, look at the habit behind it before blaming a person.
Keep the explanation next to the number. A note such as change given in error or tip left in drawer takes seconds to write and saves an argument a month later. Over time these notes show you where your counter really leaks.
Returns, Ramadan and the weekend rush
Handle every return with a credit note that refers to the original sale, and pay the refund the same way the customer paid where you can. Cash taken out of the drawer without a document is the hardest difference to explain at closing.
Peaks need preparation. In Ramadan, opening hours shift and many customers arrive late in the evening. Friday and Saturday bring their own rush. Before these periods, check your float, your receipt paper and who can close the day, so that the busiest nights are not the ones with the loosest records.
Where TAQNIX ERP fits
TAQNIX ERP runs on a Mac and opens in the browser. Its cashier screen records cash and card payments, prints receipts in Arabic and English, supports daily closing, and handles returns by credit note.
It does not connect to KNET terminals or other hardware for you. Your staff still take the payment on the terminal and record it on the sale. What the program adds is one place where the day adds up.
General information, not legal or tax advice. Confirm rules with the authority or your accountant.
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